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Our Terms, Your Rights on 6ddd

Everything that governs your account on 6ddd — from how we handle your data to how disputes are resolved — is set out here. Access to our platform depends on local law and is available only where permitted in your region.

Account PolicyPrivacy & DataCookie UseJurisdiction NoticeUser Rights
6ddd Our Terms, Your Rights on 6ddd
LEGAL CONTACT PATHS

Reach Us on Policy Matters

If you have a question about our terms, want to request a copy of your data, or need to raise a dispute, our support team handles legal and account queries directly. We aim to respond to formal policy requests within a reasonable timeframe. Reach us through any of the channels below.

Live Chat Start a chat session from your account dashboard. Available for account and policy queries. Responses are handled by our Pakistan-facing support team.
Email Support Send your legal or data request to our support address. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Our help centre covers common policy questions — account closure, data requests, cookie settings, and dispute steps — without needing to contact support directly.
DATA & ACCOUNT SECURITY

How We Protect Your Account

Your account data is held securely and accessed only for the purposes described in our privacy policy. We use SSL encryption across all sessions, including during payment flows with JazzCash, Easypaisa, and Raast. You can request a copy of your stored data or ask us to delete your account at any time through support.

Data Handling

We collect only what's needed to run your account — contact details, payment records, and session logs. We do not sell your data to third parties or use it for unrelated marketing.

Cookie Policy

We use functional and analytics cookies to keep your session active and understand how the lobby is used. You can manage cookie preferences from your browser or account settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account while we investigate.

Data Retention

We retain account records for as long as required by applicable law. Once your account is closed, personal data is deleted or anonymised within the period set out in our privacy policy.

Legal FAQs for Your Account

Common questions about your rights, our data practices, and how to act on them.

Accounts are open to adults in regions where access is permitted under local law. You confirm eligibility when you register. We do not accept accounts from restricted jurisdictions.

Contact our support team by email with your registered account details. We'll locate your record and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We'll close your account and remove or anonymise your personal data in line with our retention policy and applicable legal requirements.

Our terms are governed by the laws of our registered jurisdiction. Where local law in your region conflicts with our terms, local law takes precedence. Access depends on what is permitted where you are.

Raise a dispute through live chat or email support first. If it isn't resolved at that stage, our terms set out the escalation path, including any applicable arbitration or regulatory process.

Log into your account, go to account settings, and update your details there. For payment method changes involving JazzCash, Easypaisa, or Raast, verification may be required before the update takes effect.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.