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How 6ddd Handles Your Personal Information

Your privacy matters to us. This policy explains exactly what data we collect when you use your 6ddd account, why we collect it, and how you can control it. Access depends on local law and is available where local regulations permit.

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6ddd How 6ddd Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use standard security practices to protect your account and the data attached to it. Here is what that looks like in practice across the areas that matter most to you.

Data Retention

We keep your account data for as long as your account is active and for any period required by local law after closure. Once that period ends, data is deleted or anonymised — not archived indefinitely.

Cookie Controls

Session cookies keep you logged in; analytics cookies help us understand page performance. You can block or clear non-essential cookies in your browser without losing access to your account.

Account Security

Login is protected by an OTP sent to your registered number each session. If you notice a login you do not recognise, flag it immediately via live chat so we can lock the session and review access logs.

Data Requests

You have the right to request a copy of the data we hold on you, ask us to correct inaccuracies, or ask us to delete your account data where local law allows.

CONTACT US DIRECTLY

Reach Our Privacy Team

If you have a question about your data, want to request a copy of what we hold, or need to update incorrect information on your account, our support team handles privacy queries directly. You can reach us through the channels below. We aim to respond to data-related requests within the timeframe required by applicable law in your region.

Live Chat Open the chat widget from your account dashboard. Available for account and privacy queries — no need to send documents through a third-party channel.
Email Support Send your data request or privacy question to our support email address, which is listed in the Help section of your account settings page.
Account Settings Some changes — like updating your contact details or reviewing saved payment methods including JazzCash and Easypaisa — can be handled directly inside your account profile.

Common Questions About Your Data

These are the questions we hear most often about how your data is handled. If your question is not here, contact us directly through your account dashboard.

We collect your name, contact details, and the payment information you provide — for example, your JazzCash or Easypaisa mobile number — along with device and session data when you log in.

Payment details are shared only with the payment processor handling your transaction — JazzCash, Easypaisa, or Raast — and only the data that transaction requires. We do not share it further.

Send a request to the support email address listed in the Help section of your account settings. We will respond within the timeframe required by applicable law in your region.

Yes. Where local law permits, you can request deletion of your account data by contacting our support team. Some records may need to be retained for a minimum period under applicable regulations.

We keep records for the minimum period required by local law after account closure. Once that period ends, your data is deleted or anonymised from our systems.

Contact us immediately via live chat from any device. We can lock the active session, review your login history, and walk you through securing your account with a new OTP flow.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.